Online Banking Password Update
As of August 27th, all online banking users will be required to update their online banking password to meet our password complexity requirements.
Please remember to always keep your username and password confidential.
If you have any questions or concerns please feel free to contact us.
Dundalk – 519-923-2400 Feversham – 519-922-2725
CEBA application deadline has been extended until October 31, 2020.
To receive a Canada Emergency Business Account (CEBA) APPLICATION, please email either Nancy Ferguson or Karen Hannon.
Nancy Ferguson – firstname.lastname@example.org
Karen Hannon – email@example.com
Click here for more information on the Canada Emergency Business Account.
You will need the following information to set up a DIRECT DEPOSIT to your account at the Dundalk Credit Union:
Transit Number 01362
Institution Number 828
You will also need your account number which must be a minimum of 7 digits.
For account numbers less than 7 digits please put zeros in front of your account number.
If you have any questions please call us for assistance:
Dundalk office – 519-923-2400 Feversham office – 519-922-2725
Reduced hours of operation effective April 14, 2020
Tuesday to Friday 10am to 3pm
Saturday 9am to 12 noon
Please use online banking, our ATM machine and Night Depository whenever possible to minimize the need to come into the office.
Thank you for your understanding as we work together to keep our staff and all of you safe while helping you to find ways to do your banking.
What if I cannot make my payments? As your local community credit union, we put people before profit. We are always committed to working with our customers through difficult times and these times are no exception. We understand that many of our members may be struggling with increased childcare responsibilities, reduced income, and business interruptions and are worried about the financial impact on their ability to meet payment obligations with us.
If you find yourself in such a position as a result of this
crisis, we encourage you to call or email us and we will review each situation
on a case by case basis and make reasonable concessions to help you get through
this difficult time. Our loans officers
have been asked to conduct all appointments by phone and other electronic means.
We are here to help.
Janice Mason, CEO
Updated July 16, 2020
like to thank you for your co-operation in adjusting to the procedures put in
place to minimize the risk of exposure to COVID-19. Effective July 17th,
in accordance with the Public Health Order, all individuals entering the
Dundalk Credit Union:
- Must wear a face covering
- Must practice social distancing
- Are to use the hand sanitizer provided
Our hours of operation continue to be Tuesday to Friday 10am to 3pm and Saturday 9am to 12pm. It is a stressful and challenging time for all of us. The well-being of our employees, customers and community is always our first priority.
Although our offices are open, please only come into the branch when absolutely necessary. If you do not have direct deposits, online banking or a debit card we will ask you to activate these services which will ensure you can continue to do your banking if the situation escalates. Making sure you continue to have access to necessary services is very important to us and that is why we are encouraging you to become familiar with our electronic services and understand alternative methods of doing your banking. We ask that you use our Night Depository, ATM machines, online banking and other electronic means such as e-transfer or debit card services whenever possible. You may use our night depository for deposits and to drop-off bill payments. There are only a small number of services that require in branch assistance. Please contact us if you are unsure.
We are adhering to the ever-changing government recommendations. We have heightened cleaning protocols and have installed plexiglass in the service areas to protect our staff and our customers. We have eliminated employee work-related travel and in person appointments. Please respect social distancing at all times to protect yourselves and our employees. Our staff has been instructed to wash hands between every customer, we apologize for any additional wait times this may create.
If you have any questions, we encourage you to call one of our offices and someone will be happy to assist you. Please be patient as we work through this. Together, we can do our part to slow the spread of COVID-19.
Janice Mason, CEO